ABOUT CURA ADMINISTRATORS

Cura Administrators (Pty) Ltd, an Authorised Financial Services Provider FSP 26848 (Reg No.: 1997/017797/07), established in 1997, consults on, and administers various groups’ health related products and funeral plans for clients throughout South Africa.

Our approach to our services is based on superior and consistent client service. This, in turn, flows from our sincere concern for every client, and his or her family.

We don’t just sell solutions, we create them.

CURA ADMINISTRATORS CORE FUNCTIONS

Through our extended network of reputable partners and brokers, we ensure:

  1. That we service our clients with the best and latest products available on the market, and
  2. That we have the innovation to develop bespoke solutions for any possible healthcare need.

Our valued partners include GENRIC Insurance Company Limited (FSP no.: 43638) and King Price Insurance Company Ltd (Licensed Life Insurer | FSP no.: 47235).

We professionally and meticulously administer all our products, including the processing of applications, the collection of debit orders, the assessments of claims, and the payment of claims.

Our front and back-office staff are well trained, motivated, and efficient in the handling of any administration queries. They know when to direct solutions or escalate problems to an appropriate specialist level for immediate attention.

OUR VISION

Cura Administrators vision to become Administor of Choice

To become the Administrator of Choice for South African Household across every Culture and Ethnicity Group.

Cura Administrators vision to have a presence in every South African Province

To have a Presence in every South African Province and City.

OUR VALUES

Cura Administrators care icon

Caring

Communicative icon

Communicative

Responsive

Confident

Ethical

Intelligent

Accurate

As a Tangible Demonstration of our Commitment to our Declared Values:

All authorised representatives of Cura Administrators comply with the Financial Advisory and Intermediary Services (FAIS) Act and are fit and proper to function professionally within the scope of the Act. Our compliance status is of vital importance to us as it offers you peace of mind. This is why we are monitored by Moonstone’s Compliance and Risk Management practice.

Cura Administrators only deals with authorised financial services providers who undergo ongoing training and development as prescribed by the Council for Medical Schemes (CMS) and the Financial Sector Conduct Authority (FSCA).

We have an internal client complaint resolution procedure in place to ensure that our clients’ problems are resolved effectively and within a reasonable timeframe.

As accredited, professional, and skilled administrators, we always operate transparently and with integrity and loyalty towards our clients.

CURA ADMINISTRATORS Accredited BROKERS

Applying for a scheme directly through the provider might seem convenient, but it often lacks the comprehensive guidance and tailored advice that advisors offer.

Our accredited advisors and brokers continuously keep up to date with industry regulations and product and solution changes to thoroughly meet the specific needs of our clients in providing accurate and appropriate advice tailored any unique situation.

You do not need to deal directly with the suppliers of your insurance-related products, to ensure that it runs smoothly. Our network of professionals can re-evaluate your current options and help save you a significant amount of money.

Choosing an objectively focused advisor offers numerous benefits compared to dealing directly with a supplier:

  • Accreditation and Training: Advisors are accredited by the CMS and receive annual training on products, ensuring they can provide comprehensive and up-to-date advice.
  • Personalised Comparisons: Advisors gather detailed information from you to compare various schemes and options, ensuring the best fit for your needs.
  • Industry Insight: Their broad industry perspective includes knowledge of legislation and the positions of different schemes in the market.
  • Late Joiner Penalties: They help you avoid Late Joiner Penalties (LJPs) by considering your previous coverage since age 21. LJPs can significantly increase your risk contribution for life.
  • Needs Evaluation: They accurately evaluate your annual needs to ensure you neither overpay nor underpay for coverage. You can upgrade or downgrade your plan each year.
  • Customer Service: They are dedicated to customer satisfaction.
  • Clarity and Guidance: They explain technical scheme jargon and provide layman perspectives on terms such as LJPs, Self-Payment Gaps, Medical Top-up Cover, Scheme Tariffs, and Networks.
  • Objective Advice: Their unbiased advice ensures that you understand the benefits and limitations of each scheme’s option.
  • Regulation Compliance: They adhere to strict legislation and regulations, to ensure that their advice is accurate and appropriate.
  • Consistent Support: You’ll communicate with the same team member(s) whenever you need.

Consult one of our accredited brokers for convenient and comprehensive advice. They’ll do the phoning around for you and objectively provide you with a solution that helps you save money, while offering consistent administration and support.

Hampshire Independent Advisors is one of Cura Administrators Preferred Brokers
Franschhoek Consulting is one of Cura Administrators Preferred Brokers
Johan Hoole Brokers is one of Cura Administrators Preferred Brokers
Delkor is one of Cura Administrators Preferred Brokers
Medical Aid Representatives is one of Cura Administrators Preferred Brokers
Chananandre Makelaars is one of Cura Administrators Preferred Brokers
Stabilita is one of Cura Administrators Preferred Brokers
Leseur Financial Services is one of Cura Administrators Preferred Brokers
READ TESTIMONIALS OF OUR CLIENTS EXPERIENCES WITH CURA ADMINISTRATORS AND OUR PREFERRED BROKERS

CONTACT US FOR OBJECTIVE ADVICE, COST-EFFECTIVE COVER, AND PERSONALISED SUPPORT & ADMINISTRATION

By submitting your personal information to Cura Administrators (Pty) Ltd (An Authorised Financial Services Provider FSP 26848 l Reg No.: 1997/017797/07), you hereby confirm:
– That you have read and understood our Protection of Personal Information Policy.
– That you have no objections to us retaining your personal information on our database and contacting you.
– That the information you have provided to us is true and correct and up to date.