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READ TESTIMONIALS OF OUR CLIENTS EXPERIENCES WITH CURA ADMINISTRATORS
Once again I must say thank you and pay compliments for the speedy turnaround and resolution of my claim.
Many thanks to the team and kind regards,
Many thanks to the team and kind regards,
Graham
Again, thank you for your excellent service and assistance.
I am very impressed with Cura Administrators. You have be a pleasure to deal with.
I am very impressed with Cura Administrators. You have be a pleasure to deal with.
Bronwyn
I wish to take this opportunity of thanking Cura Administration, not only for the payout of the cancer benefit, but for all the claims that are so readily processed. You are truly a wonderful company.
Anonymous
A very special thank you for (a) lovely Stefnie with her beautiful replies in every email…advice…suggestions… she was a genuine sunshine on my road (b) and then the most beautiful Karin who helped with my gap cover and funeral cover almost 10 years ago…You are a star Karin…I have no fear… I will listen to what the ink tests deliver.
Lydia Winterbach
I just want to bring to your attention that the two ladies, Lea and Hannelien, really go to great lengths for clients. It is so nice to see how much trouble they go through to keep clients happy, walking the extra mile to sort out problems. It really makes my task easier to communicate with clients afterwards.
Thank you very much!
Thank you very much!
Gert van Wyk
I want to compliment the claims staff of Cura, they are very professional, knowledgeable and punctual in handling and settling of claims.
Ruan Slabbert
On the 28 November 2023 I received knowledge that my claim of R20,600.00 was allowed and on the 29 Nov 2023 knowledge that the claim was paid into my baking account. That is within 3 weeks. I am highly impressed. The money was transferred to my savings account today.
You suggested that I should use the R1,009.00 that I saved from Discovery Classic Saver to Classic Priority and monthly pay it into a saving account and then I can use that for expenses that is not covered by my savings plan. You helped me through the entire process of the different claims. I do not know how you got the Sandton Mediclinic account to Discovery in such a short time.
You suggested that I should use the R1,009.00 that I saved from Discovery Classic Saver to Classic Priority and monthly pay it into a saving account and then I can use that for expenses that is not covered by my savings plan. You helped me through the entire process of the different claims. I do not know how you got the Sandton Mediclinic account to Discovery in such a short time.
Susan
I have never been disappointed with the value of the products or services offered by Cura.
Maria Strydom
I just want to thank you so much for your effort. This is one of the reasons why we only use Cura for GAP Cover, because you always help and point out things that we and our customers would never see.
Christel Kleinhans
I have been a member of Cura since January 2018 and until very recently I never needed to use Cura’s services.So, I was forced to see a dermatologist during March and I ended up with a hefty co-payment after my fund, of course, only paid out the fund rate. As a pensioner, the additional payment was a shock to the pocket. I checked my Cura correspondence and noticed that with certain treatments, consulting room procedures can be claimed from Cura. Therefore, I contacted Cura’s claims department and my paths crossed with Juthea Vogel.
Juthea was very helpful, immediately registered a claim (as well as registering a claim for a future claim for a procedure that had to follow) and requested that I forward the necessary claim form with accompanying documentation to her – just maybe, I could have a few rands from the excess recovered. Wow, what a relief it was when I did get a few rands back, although not a lot.
Following the initial visit to the dermatologist, further procedures followed. As mentioned, Juthea had already registered the claim because both of us expected that one of the doctors involved would result in an additional payment – which was indeed the case at the time.
I was impressed with the service I received. I sent in my claim on Friday 07 June 2024. Saturday afternoon, 08 June 2024 I noticed that my email was read at 15:00 (NB on a Saturday afternoon – certainly not during working hours). On Monday morning, 10 June 2024, I got the settlement statement and that afternoon my claim of R3 000+ was already paid into my bank account. Except for the small claim during May that Juthea helped me with – the one with the procedure that was carried out in the dermatologist’s office, this claim was the first real claim I ever made with Cura. I have basically been with Cura for six years and there has never been a need. Wow, I thought it would take a week or three before my claim would be settled.
I would like to thank Juthea and her colleagues for the excellent and professional manner in which they operate. I was very impressed.
Juthea was very helpful, immediately registered a claim (as well as registering a claim for a future claim for a procedure that had to follow) and requested that I forward the necessary claim form with accompanying documentation to her – just maybe, I could have a few rands from the excess recovered. Wow, what a relief it was when I did get a few rands back, although not a lot.
Following the initial visit to the dermatologist, further procedures followed. As mentioned, Juthea had already registered the claim because both of us expected that one of the doctors involved would result in an additional payment – which was indeed the case at the time.
I was impressed with the service I received. I sent in my claim on Friday 07 June 2024. Saturday afternoon, 08 June 2024 I noticed that my email was read at 15:00 (NB on a Saturday afternoon – certainly not during working hours). On Monday morning, 10 June 2024, I got the settlement statement and that afternoon my claim of R3 000+ was already paid into my bank account. Except for the small claim during May that Juthea helped me with – the one with the procedure that was carried out in the dermatologist’s office, this claim was the first real claim I ever made with Cura. I have basically been with Cura for six years and there has never been a need. Wow, I thought it would take a week or three before my claim would be settled.
I would like to thank Juthea and her colleagues for the excellent and professional manner in which they operate. I was very impressed.
Elsabé
We won’t be leaving Cura, as we’ve had excellent service over quite a few years!
Brian
As Colleen and I reached close to our sixties, we made a decision to add what we felt was an important element to our medical insurance because we started hearing about friends and family having major surgical procedures and having to pay the difference between medical aid rates and what the medical profession charged. For excellent medical attention, one simply has to pay for excellent doctors and in most cases, there is a huge amount of money between the two.
We chose to insure with CURA Administrators as we felt that the top package was exceptionally well priced and we felt well covered when reading over the policy and its benefits.
In the time we have been covered by CURA Administrators, we have had 4 Colonoscopies, one Gastoscopy, two shoulder reconstructive surgeries, a Dequvanes Release of a wrist and recently a RALP Prostatectomy for prostate cancer, all of which have been at two hundred percent of medical aid rates. Each and every procedure that we had has been covered by CURA Administrators and never once have we had anything declined.
Once my Urologist informed me that I had Prostate cancer, CURA Administrators paid out a R10,000.00 cancer bonus which was totally unexpected and incredibly generous.
In a nutshell, if you ever decide to wisely insure yourself for medical expenses over and above medical aid rates, I have no hesitation in recommending CURA Administrators as the best in the business in my humble opinion.
We chose to insure with CURA Administrators as we felt that the top package was exceptionally well priced and we felt well covered when reading over the policy and its benefits.
In the time we have been covered by CURA Administrators, we have had 4 Colonoscopies, one Gastoscopy, two shoulder reconstructive surgeries, a Dequvanes Release of a wrist and recently a RALP Prostatectomy for prostate cancer, all of which have been at two hundred percent of medical aid rates. Each and every procedure that we had has been covered by CURA Administrators and never once have we had anything declined.
Once my Urologist informed me that I had Prostate cancer, CURA Administrators paid out a R10,000.00 cancer bonus which was totally unexpected and incredibly generous.
In a nutshell, if you ever decide to wisely insure yourself for medical expenses over and above medical aid rates, I have no hesitation in recommending CURA Administrators as the best in the business in my humble opinion.
David and Colleen Miller
Cura has never given us any problems.
As long as we know what the co-payments are, we can claim it from Cura.
Thank you very much.
As long as we know what the co-payments are, we can claim it from Cura.
Thank you very much.
Ms Oosthuizen
I would just like to thank you very much for all your help with my claims ,the advise ,the patience, the explanations and constant emails to help me. It was a very long ,frustrating time with my Medical Scheme.
Thank you for the very prompt payment. It has already been paid across to my doctor.
I am a bit wiser ,will ask more questions and agree more cautiously to any future procedures and not believe any receptionists :). I think they have 3 lines they repeat regardless of the situation. HSU is to be avoided.
I am actually taking my medical aid letter today to the hospital to help the doctor’s Assistant resolve her claim with her doctor and her medical aid and Cura.
Thank you for the very prompt payment. It has already been paid across to my doctor.
I am a bit wiser ,will ask more questions and agree more cautiously to any future procedures and not believe any receptionists :). I think they have 3 lines they repeat regardless of the situation. HSU is to be avoided.
I am actually taking my medical aid letter today to the hospital to help the doctor’s Assistant resolve her claim with her doctor and her medical aid and Cura.
Denise
My claim was handled efficiently and the money paid into my account – hassle free.
Susan Greyling
Thank you so much for all your hard work and support Johanlie.
We appreciate all you do.
We appreciate all you do.
Manor Insurance Brokers
Thank you for your patience and excellent service, Johanlie.
Faan
Thanks, Johanlie, you and Sarah are truly amazing.
Greg is so pleased.
Thank you so much, highly appreciated.
Greg is so pleased.
Thank you so much, highly appreciated.
Farhana
I have just received confirmation in terms of settlements for claims and wanted to say a big thank you. Having now experienced dealing with various service providers for info relating to detailed billing issues and requests for copies, etc., I can understand the challenges facing Cura and the many inflated prices that these providers tend to charge. As I’m sure you are aware, some of us ordinary members can find all the medical jargon rather confusing and as a member I’m very grateful to be able to gather all the paperwork together and say, “over to you”.
Thanks again to all concerned and hope you have/had a great Heritage Day!!
Thanks again to all concerned and hope you have/had a great Heritage Day!!
Graham
Thank you so much for your professional assistance. I have received the payment and paid it over as the outstanding co-payment to settle my hospital account in full.
Tjaart
READ TESTIMONIALS OF OUR CLIENTS EXPERIENCES WITH CURA ADMINISTRATORS
Once again I must say thank you and pay compliments for the speedy turnaround and resolution of my claim.
Many thanks to the team and kind regards,
Many thanks to the team and kind regards,
Graham
Again, thank you for your excellent service and assistance.
I am very impressed with Cura Administrators. You have be a pleasure to deal with.
I am very impressed with Cura Administrators. You have be a pleasure to deal with.
Bronwyn
I wish to take this opportunity of thanking Cura Administration, not only for the payout of the cancer benefit, but for all the claims that are so readily processed. You are truly a wonderful company.
Anonymous
A very special thank you for (a) lovely Stefnie with her beautiful replies in every email…advice…suggestions… she was a genuine sunshine on my road (b) and then the most beautiful Karin who helped with my gap cover and funeral cover almost 10 years ago…You are a star Karin…I have no fear… I will listen to what the ink tests deliver.
Lydia Winterbach
I just want to bring to your attention that the two ladies, Lea and Hannelien, really go to great lengths for clients. It is so nice to see how much trouble they go through to keep clients happy, walking the extra mile to sort out problems. It really makes my task easier to communicate with clients afterwards.
Thank you very much!
Thank you very much!
Gert van Wyk
I want to compliment the claims staff of Cura, they are very professional, knowledgeable and punctual in handling and settling of claims.
Ruan Slabbert
On the 28 November 2023 I received knowledge that my claim of R20,600.00 was allowed and on the 29 Nov 2023 knowledge that the claim was paid into my baking account. That is within 3 weeks. I am highly impressed. The money was transferred to my savings account today.
You suggested that I should use the R1,009.00 that I saved from Discovery Classic Saver to Classic Priority and monthly pay it into a saving account and then I can use that for expenses that is not covered by my savings plan. You helped me through the entire process of the different claims. I do not know how you got the Sandton Mediclinic account to Discovery in such a short time.
You suggested that I should use the R1,009.00 that I saved from Discovery Classic Saver to Classic Priority and monthly pay it into a saving account and then I can use that for expenses that is not covered by my savings plan. You helped me through the entire process of the different claims. I do not know how you got the Sandton Mediclinic account to Discovery in such a short time.
Susan
I have never been disappointed with the value of the products or services offered by Cura.
Maria Strydom
I just want to thank you so much for your effort. This is one of the reasons why we only use Cura for GAP Cover, because you always help and point out things that we and our customers would never see.
Christel Kleinhans
I have been a member of Cura since January 2018 and until very recently I never needed to use Cura’s services.So, I was forced to see a dermatologist during March and I ended up with a hefty co-payment after my fund, of course, only paid out the fund rate. As a pensioner, the additional payment was a shock to the pocket. I checked my Cura correspondence and noticed that with certain treatments, consulting room procedures can be claimed from Cura. Therefore, I contacted Cura’s claims department and my paths crossed with Juthea Vogel.
Juthea was very helpful, immediately registered a claim (as well as registering a claim for a future claim for a procedure that had to follow) and requested that I forward the necessary claim form with accompanying documentation to her – just maybe, I could have a few rands from the excess recovered. Wow, what a relief it was when I did get a few rands back, although not a lot.
Following the initial visit to the dermatologist, further procedures followed. As mentioned, Juthea had already registered the claim because both of us expected that one of the doctors involved would result in an additional payment – which was indeed the case at the time.
I was impressed with the service I received. I sent in my claim on Friday 07 June 2024. Saturday afternoon, 08 June 2024 I noticed that my email was read at 15:00 (NB on a Saturday afternoon – certainly not during working hours). On Monday morning, 10 June 2024, I got the settlement statement and that afternoon my claim of R3 000+ was already paid into my bank account. Except for the small claim during May that Juthea helped me with – the one with the procedure that was carried out in the dermatologist’s office, this claim was the first real claim I ever made with Cura. I have basically been with Cura for six years and there has never been a need. Wow, I thought it would take a week or three before my claim would be settled.
I would like to thank Juthea and her colleagues for the excellent and professional manner in which they operate. I was very impressed.
Juthea was very helpful, immediately registered a claim (as well as registering a claim for a future claim for a procedure that had to follow) and requested that I forward the necessary claim form with accompanying documentation to her – just maybe, I could have a few rands from the excess recovered. Wow, what a relief it was when I did get a few rands back, although not a lot.
Following the initial visit to the dermatologist, further procedures followed. As mentioned, Juthea had already registered the claim because both of us expected that one of the doctors involved would result in an additional payment – which was indeed the case at the time.
I was impressed with the service I received. I sent in my claim on Friday 07 June 2024. Saturday afternoon, 08 June 2024 I noticed that my email was read at 15:00 (NB on a Saturday afternoon – certainly not during working hours). On Monday morning, 10 June 2024, I got the settlement statement and that afternoon my claim of R3 000+ was already paid into my bank account. Except for the small claim during May that Juthea helped me with – the one with the procedure that was carried out in the dermatologist’s office, this claim was the first real claim I ever made with Cura. I have basically been with Cura for six years and there has never been a need. Wow, I thought it would take a week or three before my claim would be settled.
I would like to thank Juthea and her colleagues for the excellent and professional manner in which they operate. I was very impressed.
Elsabé
We won’t be leaving Cura, as we’ve had excellent service over quite a few years!
Brian
As Colleen and I reached close to our sixties, we made a decision to add what we felt was an important element to our medical insurance because we started hearing about friends and family having major surgical procedures and having to pay the difference between medical aid rates and what the medical profession charged. For excellent medical attention, one simply has to pay for excellent doctors and in most cases, there is a huge amount of money between the two.
We chose to insure with CURA Administrators as we felt that the top package was exceptionally well priced and we felt well covered when reading over the policy and its benefits.
In the time we have been covered by CURA Administrators, we have had 4 Colonoscopies, one Gastoscopy, two shoulder reconstructive surgeries, a Dequvanes Release of a wrist and recently a RALP Prostatectomy for prostate cancer, all of which have been at two hundred percent of medical aid rates. Each and every procedure that we had has been covered by CURA Administrators and never once have we had anything declined.
Once my Urologist informed me that I had Prostate cancer, CURA Administrators paid out a R10,000.00 cancer bonus which was totally unexpected and incredibly generous.
In a nutshell, if you ever decide to wisely insure yourself for medical expenses over and above medical aid rates, I have no hesitation in recommending CURA Administrators as the best in the business in my humble opinion.
We chose to insure with CURA Administrators as we felt that the top package was exceptionally well priced and we felt well covered when reading over the policy and its benefits.
In the time we have been covered by CURA Administrators, we have had 4 Colonoscopies, one Gastoscopy, two shoulder reconstructive surgeries, a Dequvanes Release of a wrist and recently a RALP Prostatectomy for prostate cancer, all of which have been at two hundred percent of medical aid rates. Each and every procedure that we had has been covered by CURA Administrators and never once have we had anything declined.
Once my Urologist informed me that I had Prostate cancer, CURA Administrators paid out a R10,000.00 cancer bonus which was totally unexpected and incredibly generous.
In a nutshell, if you ever decide to wisely insure yourself for medical expenses over and above medical aid rates, I have no hesitation in recommending CURA Administrators as the best in the business in my humble opinion.
David and Colleen Miller
Cura has never given us any problems.
As long as we know what the co-payments are, we can claim it from Cura.
Thank you very much.
As long as we know what the co-payments are, we can claim it from Cura.
Thank you very much.
Ms Oosthuizen
I would just like to thank you very much for all your help with my claims ,the advise ,the patience, the explanations and constant emails to help me. It was a very long ,frustrating time with my Medical Scheme.
Thank you for the very prompt payment. It has already been paid across to my doctor.
I am a bit wiser ,will ask more questions and agree more cautiously to any future procedures and not believe any receptionists :). I think they have 3 lines they repeat regardless of the situation. HSU is to be avoided.
I am actually taking my medical aid letter today to the hospital to help the doctor’s Assistant resolve her claim with her doctor and her medical aid and Cura.
Thank you for the very prompt payment. It has already been paid across to my doctor.
I am a bit wiser ,will ask more questions and agree more cautiously to any future procedures and not believe any receptionists :). I think they have 3 lines they repeat regardless of the situation. HSU is to be avoided.
I am actually taking my medical aid letter today to the hospital to help the doctor’s Assistant resolve her claim with her doctor and her medical aid and Cura.
Denise
My claim was handled efficiently and the money paid into my account – hassle free.
Susan Greyling